First State Bank is a hometown bank staffed with your neighbors and friends, who are committed to providing you with quality, professional, hometown service. Being a hometown bank means local management and local decision making. We are proud of the communities we serve and are committed to supporting and being involved with them. You can rely on First State Bank to handle your financial needs today and in the future.
New Chip Card
New Fraud Prevention Service
Starting June 8, 2016
Debit Card Fraud Protection... Learn More!
In our continuing efforts to keep your accounts secure, we’ve improved our alert system for potential fraud. Here’s how it works:
- When Potential fraud is detected, you will receive an automatic email notification, with the option to reply with “fraud” or “no fraud.”
- One minute after the email, you will receive a text alert, which also has the “fraud” or “no fraud” option.
- If there is no response received, you will then receive automatic phone calls to confirm or deny fraud. If you confirm fraud, you will be connected to a fraud analyst.
Remember – our messages will never ask for your PIN or account number.
The phone number for our Fraud Center has changed to 1-800-417-4592. If you add this number to your phone contacts and label it “Fraud Center,” it will display on your phone whenever you get a call from this number.